Terms of Service

Effective Date: June 29, 2025

These Terms of Service (“Terms”) govern your access to and use of the Cordesk platform (“Cordesk”, “we”, “our”, or “us”), including our ticketing, live chat, and email support tools. By using Cordesk, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our service.


1. Eligibility

To use Cordesk, you must be at least 13 years old or the age of digital consent in your jurisdiction. If you use Cordesk on behalf of an organization, you represent that you are authorized to bind that entity to these Terms.


2. Use of the Service

You agree to:

  • Use Cordesk only for lawful purposes
  • Provide accurate information when registering
  • Keep your credentials secure and not share your account
  • Comply with all applicable laws and Discord’s Terms of Service

We reserve the right to suspend or terminate access if you violate these Terms.


3. User Content

You are responsible for all content submitted through your account, including messages, emails, and chat data. You must ensure that your use of Cordesk does not:

  • Violate intellectual property or privacy rights
  • Involve spam, abuse, or harassment
  • Contain malicious code or unauthorized access attempts

We may remove or restrict content that violates these rules or poses a risk to the platform.


4. Payments and Billing

Cordesk offers paid features via Polar.sh. By subscribing to a paid plan:

  • You agree to Polar’s Terms of Service and Privacy Policy
  • You authorize recurring billing according to your selected plan
  • You are responsible for any applicable taxes and charges

We do not store or process payment information directly.


5. Account Termination

You may cancel your account at any time through your dashboard. We reserve the right to suspend or terminate accounts that violate these Terms, abuse the service, or pose a security risk.


6. Intellectual Property

Cordesk retains all rights to its platform, branding, and software. You may not copy, modify, distribute, or reverse-engineer any part of the service.

You retain ownership of your own data and content, but you grant us a limited license to use it as needed to operate and improve the service.


7. Availability & Support

We aim to provide a reliable and responsive platform, but we do not guarantee uninterrupted access. We may perform maintenance or experience outages. Support is provided on a best-effort basis through our help channels.


8. Limitation of Liability

To the maximum extent permitted by law, Cordesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data, revenue, or profits arising from your use of the service.


9. Indemnification

You agree to indemnify and hold harmless Cordesk and its operators from any claims, liabilities, damages, and costs (including legal fees) arising from your misuse of the service or your violation of these Terms.


10. Modifications to Terms

We may update these Terms at any time. If we make material changes, we’ll notify you via the platform or by email. Continued use after changes constitutes acceptance of the new Terms.


11. Governing Law

These Terms are governed by the laws of the jurisdiction where Cordesk operates. Any disputes shall be resolved in the appropriate courts of that jurisdiction.


12. Contact

For questions or concerns, please contact:

Cordesk

Email: [email protected]

Website: https://cordesk.cc